Frequently Asked Questions

Answers to the questions I hear most often — about what I do, how I work, and whether your project might be a good fit.

Is this the right fit?

What kinds of organizations do you work with?
What do you not do?
Are you an agency or a freelancer?
My team is used to working with larger agencies. Can a single designer handle this?
How do I hire you for a project?
Do you offer ongoing support or embedded design work, not just one-off projects?
Your work looks very polished — is that mainly aesthetic?

Starting a project

What do you need from me before we can start?
Can you start a project before the data is ready?
When in the project is the right time to involve you?
Do you participate in internal meetings and project discussions?

Process & deliverables

What does your process look like?
How does feedback and iteration work?
Do you involve end users in the design process?
What do I actually receive at the end of a project?
Do you build the final product yourself, or just design it?
What kinds of outputs and deliverables do you produce?
Can you be engaged for consulting or advisory without a full design project?
How long do projects typically take?

Practical matters

How does working remotely affect the collaboration?
What languages do you work in?
Who owns the work after delivery?
How do you charge for your work?
How do I start?

Experience & tools

What tools and technologies do you work with?
What domains and sectors do you have experience in?
Do you design for accessibility?
Can you work within our existing brand or design system?

AI & tools

Do you use AI tools in your work?
Can you help us make our AI system more transparent to our stakeholders?
Portrait of Christian Laesser

Contact

Do you need support for your next project?

Time zone

CET

Current time

Reply time

2work days

Your next project starts with a conversation. Not sure if your project is a good fit? Read the FAQ first — it might answer your question before we even talk.